coaching agreement

ICF Definition of Coaching:
"Coaching is partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential."

The coaching I provide is client-led. This means the client sets the focus and pace of the sessions. I will generally not give advice or direct the conversation beyond lightly facilitating time and structure. The client is encouraged to explore their own thoughts, feelings, and goals so they can arrive at their own answers and feel more accountability. 

Coaching is future-focused and goal-oriented. While our sessions will feel informal and conversational, my questions are designed to help you explore your thoughts and beliefs in ways that support growth. We won’t focus on processing past trauma or mental health issues. If that’s your goal, psychotherapy or counselling may be more appropriate.

Note: I deeply respect those navigating grief, serious illness, or major life transitions, but my coaching does not specialize in emotional healing. If this applies to you, I encourage seeking support from a therapist or coach trained in those areas. I’m happy to share resources if helpful. 

• As the Coach, I am non-directive. In most cases, I will not advise or provide solutions. I will help you find the answers by asking better questions that develop your clarity and direction. I will listen actively. I'm looking for themes and patterns, energy and emotions, limiting beliefs, values and priorities and more. I will provide a safe environment. Furthermore, I'll also be taking notes to help me summarise the session, and working with you to keep you accountable.

• As the Client, you are responsible for your own actions, decisions, and outcomes; to be on time and to communicate openly. Your progress depends on your commitment to the process.

• It is expected that both coach and client with regularly reflect and offer feedback to one another.

All communication between sessions will take place via email unless otherwise agreed. I aim to respond within 24 hours on weekdays.

For urgent matters, you may contact me via WhatsApp during standard working hours. 

I follow the ICF's (International Coaching Federation) Core Values, Code of Ethics and Competencies.

All coaching conversations are private and confidential. My aim is for you to feel that you can speak openly and feel safe in the process. I will not share any details of our sessions without your explicit permission, except as required by law.

*For 2025, to obtain accreditation for my Animas Diploma, I need to provide 4 audio recordings for a mentor to review. I will ask at the beginning of the session for your permission to record, double check at the end of the session and ask you sign a disclaimer for GDPR purposes. I will keep the recording securely for 12 months. You may ask to access it or delete it at any time. I will inform you if I decide to use it with my mentor and double check that you still provide permission.

• For the time being, I only offer individual sessions, starting as a package of three with the ability to extend.

• For a limited time, the cost of each session is only as much as a coffee with an additional PWYW (pay what you want) model if you feel you want to give me something extra.

• In the near future, I hope to offer the ability to book longer-term coaching bundles and group coaching.

• Cancelling or rescheduling requires 24 hours notice, sent by whatsapp or email.

• The coach reserves the right to terminate coaching if alignment is not met.

• Coaching is a self-directed process. You assume full responsibility for decisions and outcomes. The coach is not liable for results or actions taken.

• The coaching relationship does not constitute a therapeutic or counseling relationship.